Privacy Policy

Last Updated: January 4, 2026

• 1. Data Controller

  The data controller responsible for your information is CREATIVEOCTO PRIVATE LIMITED, located at NO 939 E/1, GEMUNU MAWATHA, VIJITHAPURA, THALANGAMA SOUTH, COLOMBO, SRI LANKA.

• 2. Information We Collect
  • Personal Data: Name, email, and phone number.
  • Business Data: Company name, billing address, and branding assets.
  • Technical Data: IP address, browser type, and usage patterns on OctoDash.
  • Payment Data: Handled via secure, PCI-compliant third-party processors. We do not store full credit card numbers or CVV codes on our servers.
• 3. Legal Basis for Processing (GDPR & PDPA)

  We process your data under the following legal bases:

  • Performance of a Contract: To deliver the design and video services you subscribed to.
  • Legitimate Interests: To improve our platform, prevent fraud, and ensure network security.
  • Compliance with Law: To meet tax and reporting obligations in Sri Lanka and internationally.
• 4. International Data Transfers

  CreativeOcto is a global service based in Sri Lanka. By using our services, you acknowledge that your personal information may be transferred to, and processed in, countries other than your own. We ensure that such transfers are protected by appropriate technical and legal safeguards.

• 5. Your Global Data Rights

  Regardless of your location, we respect your right to:

  • Access & Portability: Request a copy of your data in a machine-readable format.
  • Correction: Ask us to update inaccurate or incomplete information.
  • Deletion ("Right to be Forgotten"): Request that we erase your data, subject to legal retention requirements.
  • Object or Restrict: Object to our processing of your data for marketing or other specific purposes.
• 6. Data Security & Retention

  We use industry-standard encryption to protect your data. We retain your information only as long as your account is active or as required by law (e.g., for tax audits).

• 7. Third-Party Disclosure

  We do not sell your data. We share data only with essential service providers (hosting, email delivery, payment processing) who are contractually bound to protect your information.

• 8. Cookies

  We use cookies to maintain your session and improve site performance. You can manage your cookie preferences through your browser settings.

• 9. Contact Our Privacy Team

  For any privacy-related inquiries or to exercise your rights, please contact us:

  • Email: hello@creativeocto.io
  • Address: NO 939 E/1, GEMUNU MAWATHA, VIJITHAPURA, THALANGAMA SOUTH, COLOMBO, SRI LANKA